Bassloop. Lined Zip Up

Bassloop Shipping Policy

Effective Date: November 27, 2025

At Bassloop, we aim to get your order to you as fast and safely as possible. Please read the shipping details below:

1. Order Processing

• Orders are usually processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

• We ship worldwide using trusted carriers.

• Estimated delivery times:

  • Spain: 2–5 business days

  • Europe: 5–10 business days

  • International: 10–20 business days

• Delivery times are estimates and may vary depending on carrier, customs, or postal delays.

3. Shipping Costs

• Shipping fees are calculated at checkout based on your location and order weight.

• Occasionally, promotions may include free shipping; these will be clearly indicated at checkout.

4. Order Tracking

• Once your order ships, you will receive a confirmation email with a tracking number.

• Tracking updates may take 24–48 hours to appear on the carrier’s website.

5. Customs, Duties, and Taxes

• International orders may be subject to import duties, taxes, or customs fees.

• These charges are the responsibility of the customer and are not included in the item price or shipping cost.

6. Lost or Delayed Packages

• Bassloop is not responsible for lost or delayed shipments caused by carriers, customs, or incorrect addresses.

• If your order does not arrive within the estimated time, contact us at support@bassloop.com and we will assist in locating your package.

7. Address Accuracy

• Please ensure your shipping address is correct. Bassloop is not responsible for orders shipped to incorrect or incomplete addresses.

8. Contact

• For shipping inquiries, email: support@bassloop.com

Bassloop Shipping & Help

Need assistance with your order, shipping, or products? We’ve got you covered!

Shipping Inquiries

• Email: support@bassloop.com

• Website: www.bassloop.xyz

• Estimated delivery times:

  • Spain: 2–5 business days

  • Europe: 5–10 business days

  • International: 10–20 business days

• Tracking info is sent via email once your order ships.

Order Help & Support

If you need help with your order, such as:

• Questions about your purchase

• Tracking your package

• Damaged or defective items

Contact us:

• Email: support@bassloop.com

• Include your order number and a description of your issue for faster processing.

Business Hours

• Monday – Friday: 10:00 AM – 6:00 PM (CET)

• Saturday – Sunday: Closed

We aim to respond to all inquiries within 24–48 hours on business days.